Returns, Warranty & Exchange Policy

    The default warranty period for all product is 14 days, with picture and receipt from our site.

    Original sales receipt must be included. We offer exchange only on defective parts or product. 

    However if you receive your unit damaged or nonfunctioning we will gladly replace the unit for you.

    Trinit Glass Tanks products that are not sold by us, contact your vendor. 

    There will be no refunds issued once an order has shipped. 

    We accept back any item that is in it’s original unopened packaging within 14 days of your receipt of the shipment.

    We will provide a full refund less a 15% restocking fee.

    Exchange parts or refunds will not be sent until the original part is returned to us and evaluated.

    Shipping is at the costumers expense for parts returned to us.

     Shipping are non-refundable.

    Please test all products upon recipit. The warranty period expires whether you test it or no. 

    If you feel that you have a defective product, please contact us inmediately for exchange.

    Request for missing items will not be accepted after 14 days from the date you hace received your order. 

     

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